Privacy Policy & Data Protection

    Coco Mix Exporters is committed to protecting your privacy and personal data in accordance with international standards.

    Data Collection

    We collect the following information:

    • Contact information (name, email, phone, company)
    • Business details for B2B transactions
    • Order and shipping information
    • Website usage data through cookies
    • Communication preferences

    How We Use Your Data

    • Processing and fulfilling your orders

    • Providing customer support

    • Sending order updates and confirmations

    • Marketing communications (with consent)

    • Improving our products and services

    • Compliance with legal obligations

    Data Protection Measures

    ✓ SSL encryption for all data transmission

    ✓ Secure servers with regular backups

    ✓ Limited access to authorized personnel only

    ✓ Regular security audits

    ✓ GDPR compliance for EU customers

    ✓ Data retention policies

    Your Rights

    You have the right to:

    • Access your personal data

    • Request data correction or deletion

    • Opt-out of marketing communications

    • Request data portability

    • Lodge a complaint with supervisory authority

    Cookie Policy

    We use cookies to:

    • Essential cookies for website functionality
    • Analytics cookies to understand usage patterns
    • Marketing cookies for personalized content

    You can manage cookie preferences in your browser settings.

    Third-Party Sharing

    We do not sell your personal data. We may share data with:

    • Shipping and logistics partners (for order fulfillment)

    • Payment processors (for secure transactions)

    • Analytics providers (aggregated data only)

    • Legal authorities (when required by law)

    Questions About Privacy?

    Contact our Data Protection Officer for any privacy-related inquiries.

    📧 privacy@cocomixexport.com

    Last updated: October 2024. Policy subject to updates with notice.